Welcome to Serra Chevrolet
Thank you for making your way to Serra Chevrolet, your certified Chevrolet dealer serving drivers throughout Bartlett and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Serra Chevrolet in Bartlett today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 901-328-9270.
From start to finished, each person we interacted with was a part of a first-class, customer-oriented team. Charity, Randy, and Robert were helpful since it has been almost a decade since I've purchased a vehicle. The building was clean & everyone was adhering to CDC guidelines.
I really wanna take the time out to say my dale Rep was very Patient and very dedicated And made me and my Daughter felt very welcome and at home today while she put in all her efforts and dedication into trying to get me into A Car , I must tell you she didn’t let me down nor gave up on me , I’m the one was losing faith at first but she told me your leavening her today happy and in a nice car I wanna say she is the Go to person and also her coworker was very nice as well and welcoming..
Cecils customer service great! I told him what I wanted and he worked hard to get my Chevy Silverado!!! Looking for a vehicle call Cecil
I dreaded shopping for a truck, you know, the numbers game and pressure salesmen? I stopped by Sierra Chevy with two vehicle to trade in. This salesman Darnell, calmly show us the inventory answering all my questions. I found one I liked so we went to the table. In 15 minutes we came to a reasonable agreement. (This is where it gets good). I continued my shopping and comparing prices across the road at another dealership.I found a truck I liked and we sat at their table. From the get go the numbers game began, inflated numbers and insulting trade in offers. It opened my eyes to the simple, fair, and transparent way Sierra did business. I suggest everyone shop and compare, I confident you’ll see the difference just like I did. Thanks Darnell and all involved.
Hey all who come to read these reviews. It's the Tatum clan again coming to drop a dope review for OUR GIRL PAM SHORTY! She sold my mom a 2010 equinox and she loves it!
I got to deal with Mr. Cecil. The experience was great and he was easy to talk with and very honest! I would highly recommend Serra Chevrolet in Bartlett whether it be a new or used vehicle you’re looking for. So if you’re in the market, check out Cecil when you head up there, you won’t be disappointed!
I had a great experience with Cecile Moore. Mr made sure I was able to get the car that I wanted. He very nice and courteous.
Great customer service, I was in tears with the outcome of getting in a new car and my car salesman made that happen. Overwhelmed with excitement thanks Que you are good at what u do.
Mr Moore was very cordial & friendly. He assisted us with everything we should know about our new car. He was very patient, and kind to
We love Serra Chevrolet & We love Pam shorty!! Best personality, friendly and straight up. In and out in 2 hours last two car buying experiences. You leave feeling like family! Go see Pam and tell her Marci sent you!❤️
This dealership is AWESOME, AND Que McBride had gotta be the BEST they have! Que made it amazing to do business with the dealership. I thank God for connecting me with Que!
I visited Serra Chevrolet just see my options for crossover vehicles. I did not plan to purchase a vehicle when I woke up that morning, but was very happy that I went looking. The Sales Consultant that assisted me was Mr. Gene Wright. He was very professional and customer friendly. He was knowledgeable of the questions I asked and convinced me to look no further. After looking at several vehicles and test driving, and changing my mind, I found the perfect vehicle at the price I wanted. Mr. Gene never seemed to get impatient with me changing my mind. Mr. Franco in the Finance department also provided excellent customer service and was both professional and knowledgeable in his area of expertise. Thank you Mr. Gene, Mr. Franco and the staff at Serra Chevrolet for the quality service you not only provided me, but to all others who came and come your way. I will definitely purchase another vehicle from this dealership and recommend it to others.
I visited Serra Chevrolet for the first time today and drove away with exactly what I wanted. The staff were very helpful, especially Mr. Guzman who sold me the car. He took care of all the details and even provided helpful advice about the car I bought. I would definitely return to buy another car.
Andre is awesome. Very professional, detail oriented and answered all my questions. My car purchase experience with him has been very smooth. I wish him the very best for his career.
I Ladell and Diane Macklin have got 4 cars from Serra and they all was great deal and good vehicle. And the salesman was great. Thank you Mrs Pamela Shorty for your help.
David was so helpful during the entire process. He got me an appointment very quickly and when I let him know that I needed to get a shuttle to take me to work, he went above and beyond. Not only did they get me a ride to work, they dropped my car off at my job when they were finished (which was very quickly)! Richard (the shuttle driver) was also very friendly and professional! Friendly, fast, professional, and I expected no less from other past experiences at Serra. They really seem to care about their customers!
My 2012 Chevrolet Cruze had a steering problem that another local dealership chose not to deal with. Serra Chevrolet was quick to diagnose and repair and were very accommodating in providing shuttle service and a rental car once parts were on order. Kevin and Serra are very customer focused and went above and beyond to make an unpleasant experience easy to deal with. I highly recommend Serra Chevrolet.