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Welcome to Serra Chevrolet
Thank you for making your way to Serra Chevrolet, your certified Chevrolet dealer serving drivers throughout Bartlett and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Serra Chevrolet in Bartlett today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (901) 382-5644.
Our Reviews
Under warranty service. Was told I’d know the status of repair within 24-48 hours. After multiple texts asking for info, I got no response for a full week. Requests for vehicle to drive were ignored. Terrible lack of communication. This was my second similar service. Unacceptable.
I've had my car serviced there since I purchased it there. I haven't had any problems or complaints.
I waited four and half hour for an oil change and tire rotation. This was my second time coming here the first was less than 30 minutes. I kept getting the running around about when it would be ready 2 people came and hour after me and left before me. I was very disappointed with the service I received. Don't know if I would be coming back.
The service there so bad , I spent more than 10 minutes soon I get there to somebody come to help me and after the service been done they didn’t call me to pick it up ,,, till I called to check what is going on he told me it’s already done So why they didn’t call me to pick it up I’m not sure And the main part too it’s get so high price for oil change ,, I been paying $102 they charge me so close to $150 I don’t see why they overcharge like that
My salesman was excellent however he had to wash/prepare my truck himself..which caused the delivery process to be extended.
This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs
Armand has great customer service and takes his time to listen to your concerns. Keep up the great work!
I just absolutely love ❤️ the new service team especially the management and the full service line my service guy is Armond but Greg is always extremely helpful the manager is very hands on they always make me feel appreciated and like family when I come in I have had several Chevrolet vehicles and I have been coming to this very service department for over 10 years and I have to say this is the FIRST time I’ve gotten an all around excellent experience EVER TIME SINGLE TIME & I appreciate that
Jorden was great! He helped us get into a car that was right at our price point
Extremely disappointed. They overestimated my repair costs, then left my window down with a dead battery. I had to wait for a tow driver to roll it up, completely unacceptable customer care.
Mathew was very helpful,He helped me pick out some tires . He was friendly and patient.
I wanted an oil change. I was given a selection to choose from. My bill for the oil change was $129.00. None of the service writers I like were there. The assistant manager didn’t have tactic communication skills.
Awesome, magnificent,spectacular ,encouraging,knowledgeable,wise, caring, needed, and honest direct to the point then make a mistake
Never had a problem here. Customer service is great and Armad was a very nice young man.
The location is great and been coming for years! But I wish the hours would have not changed it made it hard for people who have a Monday -Friday job and cannot get off and I don't get off until 3P.M.! But I wish the easy of the scheduling online come back just for the oil change and other Maintenace and trying to get hold of someone is hard!