Customer Testimonials


OUTSTANDING Service! We were on vacation when our headlamp was broken in TN. They took our car in immediately and said it would be done in about an hour and it was done in 50 minute. Very efficient with a great attitude. THANK YOU!

- Phil Waigand, Arlington, TX

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Very happy new owner of a brand new 2011 Camaro Convertible!

- James Ewin, Lakeland, TN


I can't praise Serra Chevrolet enough. The customer service was 1st class, Henry Walker was our salesman and he answered all our questions and addressed our concerns with the greatest of professionalism. It was a pleasure being in the facility, everyone there made you feel like they were glad you came. The deal, the paperwork, the financing..all were top notch. They have achieved my confidence and I will be back for my next purchase. Thank you Serra!!!

- Paul G, Covington, TN

I have dealt with a lot of dealerships and Serra is one of the best that I have experienced for sales AND service.

- William S, Collierville

My wife and I have bought 8 cars in the last 5 years. The experience at Serra was by far the best we have ever had at any dealership. We are fairly demanding customers, but Kerry never seemed to mind my constant phone calls to check on the status of our ordered vehicle. Whenever we would stop by, Frank or Kerry would come out to the car to check on the new baby and talk with my wife - even if it was my third time in that week. They gave us a deal no one in town could beat, and gave us incredible customer service to match. I would definitely recommend their dealership to anyone looking to buy a new car. Thanks for a great experience!

- Jesse and Marissa W, Bartlett, Tn

I have purchased new vehicles from other dealers but have never enjoyed such professional service. I will recommend them to all my family and friends.

- Gary C, Forrest City, Ar

Patrick is a great rep for your dealership. He is always courteous, professional, honest and delivers efficient and effective service.

- Robert G

I love my new HHR! The salesperson, Spencer Earnest, was personable, professional and very knowledgeable about the Chevrolet product. I was treated well and would contact him again to purchase another vehicle. I purchased my last vehicle from Serra and recommended the dealership a couple years ago to my boss, who purchased his SUV from Serra. Thanks!

- Sherry S, Cordova, Tn

Out of 5 different car dealers I visited that week, Serra was the only one I did not have to haggle with or sit through the "dog & pony" show.

- Barry A, Millington, Tn

Very much enjoyed having Barbara Wright as my salesperson.

- Mark W, Memphis, Tn

I am truly enjoying driving my new Traverse. This has been a wonderful experience.

- Vernon W, Memphis, Tn

We are returning customers. This is our 3rd vehicle from Serra Chevrolet.

- Terri R, Bartlett, Tn

The service department at Serra Chevrolet is by far the best. Always completely satisfied with the staff and the work.

- Rebecca L, Arlington, Tn

My service advisor, Brian Crisp, was superb during the entire process from reception to contacting me about the ongoing service and then with the vehicle pickup.

- Scott E, Collierville, Tn

Have purchased two vehicles from Serra Chevrolet and have the vehicles serviced there only. Everyone is willing to assist you with any problem and are always friendly. Great dealership.

- John L, Memphis, Tn

This is the 3rd car we've bought from Serra and from salesman, Jim Horton. He's a great salesman and we tell people to come and talk to him all the time.

- Chris G, Oakland, Tn

Loved the internet option to shop and the price was great. The price and ability to handle things online are what made me decide to use Serra Chevrolet.

- Jeffery W, Atoka, Tn

I was dealing with 3 other GM dealerships in my area, after this experience, I will only deal with Serra. The sad thing is, I live 5 minutes from one, Serra is over 40 minutes away.

- Bill K, Collierville, Tn

Mr. Dwight Hargrove, who was the only sales representative I dealt with at Serra Chevrolet, was very professional in the manner in which he approached me. He thoroughly answered all of my questions and made this a very pleasant purchasing experience. I checked with 3 other dealerships in Memphis, Tn area prior to choosing Serra Chevrolet. I might add that I paid cash for this vehicle. Having done so, I expected the very best in the sales department. I received that. I believe in dealing with only one dealership in sales and service. I look forward to the service department matching the sales department in customer service.

- James N, Memphis, Tn

Excellent service, great communication. Vehicle was finished much earlier than promised. Best service ever at a Chevrolet dealer!!!

- Judy T, Germantown, Tn

I know we have a business/customer relationship, but it is almost like dealing with friends. I like dealing with Serra Chevrolet and have for the last 14 years.

- Fred D, Eads, Tn

I have bought several vehicles in my life. These are the best and most professional people I have ever dealt with.

- Harold D, Newburn, Tn

I chose Serra because of Heather's helpfulness online, and Spencer and everyone else at the dealership were very friendly and helpful.

- Leslie M, Memphis, Tn

Kevin Naughton and Justin Colley went above and beyond to find us the exact model with options we wanted! I will recommend them to anyone!

- Scott P, Southaven, MS

Your help and cooperation in addressing my car service problems yesterday has greatly exceeded all my expectations. What was becoming a nightmare was turned into a pleasant experience by you and everyone at Serra Chevrolet. To make a long story short..2 dealers tried to correct the problem to no avail. However, Serra not only found and fixed the problem, but went out of their way to satisfy a new customer. They thoroughly investigated the root of the cause, and promptly received permission to address and resolve the issue, even pursuing it under the 100,000 mile powertrain warranty. Kudos to their great technicians also. I am grateful for all their efforts. While there, I was treated professionally and after this experience I am remaining a satisfied Chevrolet customer, with Serra at the top of the list.

- Robert P, Hendersonville, TN